Terms and Conditions

Welcome to our online platform. These Terms and Conditions govern your use of our services, including premium organic food sourcing, fresh produce packaging, supply chain logistics, wholesale and retail food distribution, and food safety consulting offered by Southern Harvest Foods Pty Ltd.

1. Acceptance of Terms

By accessing or using our site and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use our services.

2. Use of Services

Our services are intended for lawful use only. You agree not to use our platform for any illegal or unauthorized activities. Southern Harvest Foods Pty Ltd reserves the right to refuse or terminate service to anyone violating these Terms.

3. Product Quality and Safety

We prioritise premium quality and food safety in every aspect of our operations. While we strive for consistent excellence, we cannot guarantee the flawless condition of fresh produce during transit or after delivery due to the nature of food items.

4. Orders and Payment

All orders placed through our platform are subject to acceptance and availability. Prices and availability may change without notice. Payment terms will be specified at the time of order and must be fulfilled promptly to avoid delays.

5. Delivery and Logistics

Southern Harvest Foods Pty Ltd makes every effort to deliver goods within the agreed timeframes. However, delays due to unforeseen circumstances may occur. We shall not be liable for any losses caused by delivery delays beyond our control.

6. Returns and Refunds

Returns or refunds are handled case-by-case due to the perishable nature of food products. Please contact our team promptly if you experience any issues with your order so we can address your concerns.

7. Intellectual Property

All content, trademarks, and materials on our platform are the property of Southern Harvest Foods Pty Ltd or its licensors. You may not copy, reproduce, or distribute any content without express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Southern Harvest Foods Pty Ltd excludes all liability for any indirect, consequential, or incidental damages arising from the use of our services.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Brisbane.

10. Contact Information

For any questions regarding these Terms or our services, please contact Southern Harvest Foods Pty Ltd at: